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Group and Conference Sales Manager
Group and Conference Sales Manager
Do you have a proven sales record? Are you able to generate new business and build beneficial relationships. Can you work with a multi-faceted team? Angel Fire Resort is seeking an independent, self-motivated, and highly experienced Sales Manager to drive Group and Conference sales to the next level of success. Qualified applicants will have a proven sales record, experience with wholesalers, a strong understanding of the surrounding resort market and at least 5 years of highly successful sales experience in the hospitality industry, ideally in resort/ski area. Rewarded with great pay, competitive benefits, outstanding resort perks, (FREE skiing, golf, mountain biking, fishing, etc.) and the opportunity to offer a truly exceptional experience to your customers.
To be Successful in this Role you will:
- Independently generate new client G&C leads while cultivating existing relationships.
- Represent the company effectively with accurate comprehensive knowledge of Resort Group and Conference offerings.
- Research consumer event & activity needs and identify how our resort can address them.
- Ensure G&C activities are well planned and communicated and be available at events to help cover contingencies.
- Bring a fun and positive attitude every day. Angel Fire Resort Spirit is always turned on.
Base Pay: Based on Experience. Commission Structure included.
Location: Angel Fire Resort – Non-Remote
Employee Type: Salary - exempt
Job Category: Full-time Year Round
Leadership Responsibilities: No
Required Certs or Licenses: Valid Drivers’ License
Attendance: This is a full-time time, year-round position. Due to the resort nature of our business, applicants should expect to work weekends and holidays.
Estimated start date: Now hiring
Minimum Age: 21
Essential Duties and Responsibilities include the following. Other duties may be assigned.- Maintains a calling report for at least 25 new calls per week to cultivate new business.
- Utilizes CRM software such as Perfect Venue for G&C development, fulfillment and reporting.
- Reports weekly, monthly, and quarterly sales activities and results. This includes cold calls, presentations, and closed bookings. Detail to include number of room/site nights, activities, and total dollar breakdowns.
- Assists with determining the marketing/sales material needed for group business.
- Creates client proposals and executes agreements.
- Obtains payment according to terms in group contract.
- Enters accurate, complete customer data into Salesforce.com database.
- Develops, maintains, and grows relationships with customers.
- Investigates and resolves customer problems.
- Professionally handles inbound calls and emails.
- Generates sales and increases business exposure by attending shows, events, etc.
- Maximizes the total revenue generated by each group by focusing on “up selling” and inclusive packaging to meet customer needs.
- Cultivates new groups through referrals.
- Achieves quarterly and yearly department sales goals as set by management.
- Represents Angel Fire Resort in conjunction with approved sales plan.
- Telephones, visits, or writes to individuals and organizations to persuade them to utilize our venues. May include out of town travel.
- Attend Trade and Promotional events.
- Assists in the execution of special events by moving supplies, setting up furniture, etc.
- Fill in when activities require assistance in serving/cooking food, taking out trash, cleaning, providing customer service, speaking through a PA system, etc.
Associate's degree (A. A.) or equivalent from a two-year college or technical school; or five years related experience and/or training; or equivalent combination of education and experience.
Qualifications: 5 years of highly successful sales experience in the hospitality industry. Successful customer service experience and advanced PC software computing skills are required.
Work and Play at Angel Fire Resort:
If you’re going to work, make good money! If you’re going to live somewhere, live in a great place! Earn good money and live better with lots of employee perks! Angel Fire Resort is a top year-round mountain resort destination in New Mexico with fantastic skiing (Numerous Best of Lists), “Best Mountain Bike Park” in the Southwest, and one of the “Southwest’s Best” beautiful 18-hole golf courses. The resort is situated at over 8,600′ elevation in the Southern Rocky Mountains, 30 minutes east of Taos, and has views of Wheeler Peak, the highest point in New Mexico. Angel Fire strives to offer the best value and choice for family outdoor recreation activities to its members, guests, and visitors–including skiing, snowboarding, tubing, sledding, golf, mountain biking, golf, disc golf, zip lines, tennis, fishing, hiking, premium RV sites, dining and more. People that work at Angel Fire are happy people!
FUN Resort Benefits Include:- Health, Dental, Vision, Long-Term Disability, Life Insurance and 401k.
- Paid Time Off earned at a rate of 20 days per year
- Employee Assistance Program
- Season Pass (Bike or Ski Lift Tickets)
- Free and Discounted Buddy Passes
- Dependent Season Passes
- Free/Discounted Lift Tickets at Partnering Resorts
- Free Group Ski/Snowboard Lessons
- Discounted Ski/Snowboard Lessons for dependents
- Discounts at all Resort Restaurants
- Discounted Rentals
- Discounts at Tubing Hill
- Complementary rounds of golf
- Complementary use of driving range
- Reduced Golf Cart rental rates
- Tennis Court Privileges
- Discounted Zip Line tours
- Access to Fitness Centers
- Pet Insurance
- Discounts on hundreds of brands of gear
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